It was a long day - up at 6:00 am, then an hour and a half drive for a service call. I was tired and hungry - and asked my GPS for local restaurants. I decided on Panera Bread. Why? Consistent...
Panera Bread
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Kathy's customer service was extremely poor and unprofessional. Her tone and behavior were inappropriate and unnecessary. She referred to my boyfriend and me (woman) as "two gentlemen" in a joking...
I came in and Kathy greeting me and my girlfriend as "gentlemen's" and made a few other rude remarks. After getting over it and placing our order she proceeded to repeat our order back to us...
I went to get a cinnamon crunch bagel and coffee. Needless to say at 10:15 they were already out. I left and went someplace else.
Not really a fan of Panera but we had a giftcard from the holidays XD We both got a "Pick Two", where well, you pick a cup of soup and a half-sandwich. I got the Cream of Chicken & Wild Rice...
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