Had a problem with my iPhone and talked to Jimmy over the phone who helped me solve it. Very nice, professional, and wonderful that I didn't have to go into the store. Thank you.
T-Mobile
(18)
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I just got my phone and called to make an appointment to set up the transfer from old phone. Max answered the phone and said no appointments 1rst come 1rst serve. I don't have a problem with that...
I asked the sales rep to write down exactly how much my bill would increase with the new promo, and she did so. Even after two calls to take off data charges that were added after I received the...
We did a switch to T-mobile over the phone but were confused with the technical part. After talking over the phone with customer service in PHL for an hour and half, I am still confused. I...
This organization over all is AWFUL. just went to my 3rd store and now told by Gabriel that a manager can only waive a RESTOCK FEE FOR A PHONE THAT IS A DEFECT. NO MANAGER ON SITE AND CAN ONLY BE...
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