I cannot tell you in words how much I appreciated the kind and gentle assistance we received from Zachary at the Lake Zurich Verizon store. He was so patient and helpful to my senior age mother....
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Verizon is awful, customer service is awful via stores, online or phone call. LZ location for complaint since I have also experienced bad service from them. BUT major complaint is from the service...
My wife's internet connection wasn't working and we came to ask for help. We were laughed at when we asked about the manager. He started being aggressive and didn't help us, and he even started...
What a great and knowledgeable team! I came in to sign up for a phone plan and had plenty of questions, and Kelsey along with the other team members in the store were super helpful and kind. They...
Poor Verizon Store followed by Poor Verizon Corporate The Lake Zurich, IL 668 S Rand store sold my 82 year old father 2 new Iphones and added 2 lines to each phone shortly after my Mom passed....
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