Michelle F.
7/19/2025
Came in today as we were charged for internet gift card that we didn't receive and didn't use because we returned the internet package. Mina greeted us and remembered us from last time when she...
Verizon
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1251 E Higgins Rd
Schaumburg, IL 60173
Visit our store at Schaumburg for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
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Reviews
2.556 reviews
Jordana L.
9/15/2025
If I could give 0 starts I would. I have over 25 years experience in customer service. I have sold from pizzas to cars... so yes I think I have a little bit of an idea of how customers should be...
Mia V.
11/16/2025
The staff at this location were not the issue; my concern was with a representative from Verizon's customer service. I visited the store and wanted to just open my own Verizon account, and one of...
Lamija O.
7/29/2025
Awesome customer service. SO to this newly hired girl named kamol. I went in at Verizon Schaumburg with my billing and device issues and was super paranoid thinking my device was hacked. I was so...
Ja Y.
7/21/2025
Waste of time call customer service if you have an issue.. went there so they could call customer service just to have rep tell me she does not know how to resolve issues and laughing at me or...
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