Joshua B.
12/1/2025
Ozzie was hands down the best agent to work with. Got us all set up with phones and everything was working correctly. Had a slight issue the next day with customer service side of Verizon and...
Verizon
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3064 Plainfield Rd Ste A
Joliet, IL 60435
Visit our store at Joliet for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
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Reviews
2.040 reviewsAnthony S.
10/12/2025
Went in to upgrade my phone because my Verizon app said I could do a trade in for a early upgrade. Walked in, got checked in. I wondered around the store for about 8 minutes while a heavier female...
Debbie S.
6/15/2025
John was amazingly wonderful! So nice to experience real customer service again. Every time I had an issue after the sale, he was willing to help no matter how many times I had to come back....
Mike B.
10/7/2024
Horrible customer service! Made an appointment to get my plan adjusted and wasn't seen until over 30 minutes after the time. During the wait, people were seen in the shop doing nothing - one...
Chris B.
5/26/2025
John was the best helped in every way possible John made me believe in Verizon and their core values in customer service what a credit to Verizon for hiring such an inspirational person thank you...
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