The staff went out of their way to help accommodate us. We came in to say good bye to my father and celebrate his life. The family who had the meeting room before us ignored the times on their...
Holiday Inn Express & Suites South Bend - Casino by IHG
(6)
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Where to even begin? Let's start with hospitality industry usually has some form of treat your guest right. But not here. We were in town for a hockey tournament where we had to stay there since...
Very dirty, checked into dirty room, then was moved to an occupied room. Rude manager, overwhelmed staff. Do NOT recommend.
I had never stayed at a Holiday Inn Express before, but based on the brand name I expected more professionalism and attention to guests' needs. When we arrived, another guest was waiting at the...
The front desk attendant tonight (June 11th), Jamie, was so unbelievably sweet and kind. We were very nervous about the virus and she helped us feel welcome and so taken care of. Thank you!!
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