Jefferson Bus Lines

It's my first time taking this bus line. I was nervous from all the terrible reviews, but it was pretty consistent. I took the bus from Kansas City, MO to Ames, IA at 1:30 am arrived at 6:26 am,...

Be careful There is no refund for their mistakes and their customer service is not helpful.. Pretty rude,infact. I am not a complainer type, but I will never use their service again.

Artie is very nice and helpful she deserves a raise I've been using the bus to travel for 20 years and I usually catch her when I'm leaving and or returning to Des Moines she is a true staple at...

Hello, My name is Beth and I wanted to reach out in regards to your exchange or refund ticket policy. Your policy according to your representative is that a call has to be made 20 mins prior to...

Arrived at the Des Moines station 20 minutes early for a 4:10am to KC. NO EMPLOYEE EVER SHOWED UP OR OPENED THE STATION . I was unable to get any of my 4 tickets/transfers printed due to this....