Jeff K.
11/30/2025
Service was great and selection was better than other western boot retailers. However, when we checked out and presented our 20% off coupon, the register did not ring it up properly. Then, the...
Cavender's Western Outfitter
$$$
Closed
(16)
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1867 Village West Pkwy
Kansas City, KS 66111
Cavender's has been a trusted cowboy boots and western wear outfitter for 50+ years. Discover why customers love our collection of western clothing, cowboy boots, and more! Our selection is unrivaled - from classic styles to the latest trends, there's something for everyone. Our boots are built to last, ensuring years of enjoyment. Cavender's is committed to providing the best shopping experience. Visit us online or at any of our locations across the country. Thank you for choosing Cavender's!
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Reviews
3.016 reviewsPersonal S.
7/16/2025
So I finally went back to the store since it was the only one who had the specific hat I wanted, walked in and saw a bunch of workers who didn't want to help, went straight to the hat section and...
Julia M.
7/3/2023
While the customer service at this location isn't exactly attentive, Cavender's has a pretty large selection of boots and clothing if you know what you're looking for. We buy boots regularly and...
Jennifer E.
2/27/2025
worst customer service ever!! Don't shop here this specific store. Other have been great. These workers were rude and unhelpful
Jacqueline T.
5/21/2022
Slowwww service and not very friendly. No smile or even eye contact from the cashier KOTY. Very awkward and would have loved at least, "have a nice day" or a "you're welcome" after my purchase.
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