It's not bad at all for a small town hotel. The hotel is very charming, the front desk staff some of them are super friendly and some are just there to do their jobs and leave. My room was clean...
Hilton Garden Inn Topeka
(32)
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Yea it's a Hilton Garden Inn so you expect a decent place. I've stayed here three times now and each time the staff is rude, nom-existent. Last night the front desk clerk had some sense of...
Great at over-booking. Say they will make it right but has been two months now and the manager has quit responding.
I've never been in jail or prison, but the desk staff, both in the morning and evening, are more like jail matrons than "hospitality employees." I believe this reflects the management's attitude....
Difficult hotel to work with. Hotel management unwilling to cooperate and be understanding to customer's need and error causing a billing dispute. Customer accidentally reserved reservation for...
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