Brian W.
11/19/2025
If I could give a 0 star I would customer service is a joke my wife was trying to add me to account so I could get information for the account since I pay the bill so she did on the app then they...
LG&E and KU Energy
Closed
(9)
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1 Quality St
Lexington, KY 40507
LG&E and KU Energy is a low-cost energy provider headquartered in Louisville, Kentucky, dedicated to delivering reliable and safe electric and natural gas services to its customers. The company integrates sustainability into its operations and customer partnerships, enhancing the overall experience through advanced metering infrastructure and various energy efficiency programs.
Committed to community support, LG&E and KU Energy actively invests in local initiatives and educational outreach, fostering strong relationships within the communities they serve. With a focus on competitive electric rates and a business-friendly climate, they position Kentucky as an ideal location for business development and growth.
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Reviews
1.0(9)
Kevin C.
9/28/2024
absolutely the worse service,have not seen a truck out working in any of these dead areas ,slow slow slow to respond to any storm outages ever,this is a reoccurring problem. must move from this...
Jacob G.
7/4/2023
This company has the worst customer service I've ever interacted with. Feels more like the customers are treated as hourly pay checks, rather than emergencies. This company would rather have their...
Megan C.
1/29/2019
Currently 17 degrees in Lexington right now and my power has been off for over 24 hours. I paid my account balance in full over 24 hours ago as well, yet no one has come to turn our heat back on....
Megan C.
1/29/2019
Appalling customer service. It's currently 18 degrees in Lexington and my power has been shut off for over 24 hours. I paid my balance in full over 24 hours ago, and still no one has come to turn...
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