joe c.
4/9/2020
My wife went to McSwains in Florence KY to look for some vinyl for her kitchen. We had visited Home Depot, and CarpetLand and couldn't find anthing attractive in a white or off-white pattern. Lisa...
Mcswain Carpets & Floors
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7931 Mall Rd
Florence, KY 41042
McSwain Carpets & Floors is the premier flooring provider for quality brandsincluding Karastan, Shaw, Mohawk, Mannington, and Armstrong in Cincinnati,Dayton, and northern Kentucky. We strive to exceed our customers'expectations, placing a high emphasis on customer service with the goal ofproviding a hassle-free experience. Our founding principles have remainedunchanged since established by Ron McSwain in 1968: provide the customerwith the best possible service, selection, value, and quality
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Reviews
3.04 reviews
Mike L.
5/13/2019
This was by far the worst experience I have had. The sales rep was insanely rude and unhelpful. When we provided our budget, they still kept trying to sell us over our budget. Once we indicated...
David R.
8/23/2019
These folks are genuinely concerned and truly seem to care! Our purchasing experience was flawless and we were even contacted to make sure we were 100% satisfied. Thank you!
Bonnie F.
5/9/2016
Do Not waste your time bad customer service,poor follow up and their team does not communicate well with one another. Waited several weeks for my carpet. No one called the morning of the...
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