Trace at Bay

Quality Resource Management (QRM) is a leading full-service incident response center specializing in intake and distribution of claim information for the insurance industry. With over 20 years of experience, QRM is known for its exceptional customer claim experience, providing a ONE touch, ONE call claims reporting solution. They work with renowned Carriers, TPAs, and Employers, offering industry-leading SLAs and a guarantee of unmatched service for policyholders. Headquartered in White House, Tennessee, with an additional office in Irondale, Alabama, QRM strategically places its offices to ensure full redundancy for the company and clients. Both locations offer mirrored services and capabilities year-round, ensuring that every interaction with a QRM representative is handled in-house and never transferred offshore or to a call service.Generated from the website