Heritage Toyota Owings Mills Service Center & Body Shop

Let's start with the "all good". This spot has a place for children to play and get their sillies out. This is very thoughtful considering the wait can be over an hour. Also there is a...

I brought my car in on October 4th for the bumper to be fixed and it took until November 14th for the car to be finished. The car was initially quoted to be fixed in about 2 weeks... They...

Bought a car for the purpose of one feature it comes with. After purchasing they told me it costs extra for that feature. After paying the subscription I found out that feature isn't even offered...

Cowards and liars. Dented my wife's car and never even did the recall work that she brought it in for. When we pointed out that their scant video evidence actually proved our case, not theirs,...

RIPOFF! During a routine oil change, these criminals recommended a very expensive and unnecessary brake repair. The following day, I had to waste a day off from work and pay $50 to have a proper...