Sondra C.
10/30/2023
Terrible phone service! You're put through a labyrinth phone tree that is completely unnecassary!!
Roundpoint Mortgage Company
Closed
(37)
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15825 Shady Grove Rd
Rockville, MD 20850
RoundPoint Mortgage Servicing LLC, based in Rockville, MD, is dedicated to providing seamless and sustainable homeownership solutions for its clients. With a focus on transparency, efficiency, and exceptional customer service, RoundPoint offers a range of mortgage services, including account transfers, tax season support, payment options, and paperless statement enrollment.
Clients praise RoundPoint for its knowledgeable and friendly staff, easy-to-use website, and commitment to providing top-notch assistance throughout the mortgage process. Whether it's assisting new customers, offering guidance on reverse mortgages, or ensuring a smooth account transition, RoundPoint Mortgage Servicing LLC is a trusted partner in helping individuals achieve their homeownership goals.
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Reviews
1.037 reviews
H M.
12/8/2025
If I could give a zero, or minus zero even, I'd select that. We are survivors of the Eaton Canyon fires on 1/7/2025. We need more funds released to us from the escrow account RoundPoint is...
Lu S.
1/4/2026
avoid. Impossible to reach customer service. A frightening excuse of a company. Is it even actually a company? One wonders.
Paul V.
12/23/2025
Roundpoint is flat out stealing insurance claims checks like a 3rd world scammer. This is insane. They deposit it in to their escrow and collect interest and refuse to disperse the checks back...
F P.
12/16/2025
STILL no insurance check returned..Roofer has filed a lien as it's been 3 MONTH dealing with these morons...no one has a clue, different story every time....no one actually in charge. RUN AWAY...
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