Service Design Collective
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Service Design Collective, based in Silver Spring, MD, specializes in enhancing public services through innovative design practices. Their offerings encompass service design, modernization, research, workforce development, policy design, operations, and strategic navigation of complexity.
The organization has engaged in various projects, such as partnering with the Boston Digital Service to streamline public-facing digital forms and contributing to military budget reform efforts through technology recommendations. Additionally, they have facilitated tailored workshops in human-centered design for the Centers for Medicare and Medicaid Services, promoting workforce resilience and development.
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