Brendan P.
10/25/2022
Not sure the reason behind the criticism of the staff. All of the folks I spoke to were very helpful. Would be nice if there was a location in south Boston but this location is hardly 3/5 stars.
Bank of America
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(11)
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557 Tremont St Ste 2
Boston, MA 02118
Welcome to Bank of America in Boston, MA, home to a variety of your financial needs including checking and savings accounts, online banking, mobile and text banking, student banking and credit cards. You have full access to your Bank of America accounts at any of our more than 5,000 banking centers nationwide. When you visit our financial centers, our knowledgeable associates and welcoming environment will make you feel at home.Easy access for everyone: Handicap accessible parking spaces, Handicap accessible restrooms and Braille signage (where available), Ramps in locations with steps, Easy-to-open doors, Handicap accessible safe deposit box rooms.
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Reviews
3.011 reviewsMegha V.
6/18/2024
Amy and Hurma were so helpful! Took me as a walk in, helped me open accounts and provided me with all the info I needed efficiently:)
Young P.
6/27/2015
This chain is in need of some serious makeover from top to bottom. Terrible service, employees don't know what they are doing, and offer no help to your problems. Avoid coming here AT ALL COST!
Liora B.
4/15/2015
Worst customer service Lunchtime and only one teller with a long line waiting. Other employees popped their head in but didn't 'man' the windows.
KC P.
1/29/2018
Shout out to how polite the staff are here! Never been to a bank of america where everyone was so nice. Especially Corey, who stood at the front and coordinated with a lot of restless people....
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