Jessica M.
11/25/2025
Went into the bank as I had a weird check issue and the check is drawn off of Bank of America. One of the tellers was incredibly knowledgeable, knew exactly what the issue was and how to fix it....
Bank of America
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(6)
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690 Main St
Melrose, MA 02176
Welcome to Bank of America in Melrose, MA, home to a variety of your financial needs including checking and savings accounts, online banking, mobile and text banking, student banking and credit cards. You have full access to your Bank of America accounts at any of our more than 5,000 banking centers nationwide. When you visit our financial centers, our knowledgeable associates and welcoming environment will make you feel at home.Easy access for everyone: Handicap accessible parking spaces, Handicap accessible restrooms and Braille signage (where available), Ramps in locations with steps, Easy-to-open doors, Handicap accessible safe deposit box rooms.
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Reviews
1.56 reviewsUser 1.
5/3/2023
Staff is slow, unconnected and not overall helpful. If you want to be treated like a number and not a person, make sure you go here!
Jason K.
9/17/2020
BofA (my abbreviation) offers notary services but for whatever reason doesn't notarize something that includes a photograph on the document. I was redirected to a UPS in Saugus to get my licensing...
Amanda M.
4/16/2020
Just had another horrible experience with this BOA location. I spoke with Michelle, the assistant GM, who was completely useless. I have a credit card that was lost / stolen, and she refused to...
Kelly L.
12/6/2019
Just wasted 23 minutes waiting to be helped. I'll never go here again. They really don't seem to care at all about customer service.
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