Rachel B.
11/29/2025
This is a review of my experience with a Fallon Health Medicare Advantage plan in 2024 and 2025. THEIR CUSTOMER SERVICE IS OUTSTANDING. I believe it's all based in MA. It counts as a social...
Fallon Health
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1 Mercantile St Ste 400
Worcester, MA 01608
Fallon Health, based in Worcester, MA, is dedicated to simplifying health insurance for individuals, families, and older adults through a variety of tailored plans, including Medicare and MassHealth options. The organization also offers resources and tools for members, such as the MyFallon member portal, which enables users to track deductibles, check authorizations, and access covered medications.
In addition to health plans, Fallon Health provides support for caregivers and offers a range of community care services, such as Fallon Medicare Plus and NaviCare. Their commitment to compliance and transparency is reflected in their resources and initiatives aimed at preventing fraud, waste, and abuse.
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Reviews
1.540 reviewsBeth M.
10/23/2024
I have Fallon Navicare Whole Health, I've called many times for help & all of the customer care team are very kind & helpful for what ever my health needs are! Thank you Fallon Navicare!
Delia O.
8/21/2025
horrible horrible horrible service they cancelled my plan when I was 2 days late I called to get it reinstated I had to pay a fixed right of 139 which was fine I called again and they said I had...
Brittany A.
8/28/2024
This is the WORST of the WORST insurances. They assign you a case manager who NEVER follows up. They knew about formula and claimed that they had a DME to cover it. They didn't. They wouldn't...
Kaylee A.
7/29/2024
My visiting nurse was extremely unprofessional, very late for each visit, and overall careless with my father. She spent about 20 minutes in my bathroom which I found to be unprofessional, as she...
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