Really pleased with the customer service. Christine and Jenny were a huge help when overwhelmed by flooring choices. Process went smooth and fast, installed in a day, all about three weeks after...
Flooring America Design Center of Massachusetts
(14)
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I had a horrible experience. Be aware of the 25% restocking fee! If you're going to buy, make sure you are keeping!
The woman who works there is either very shrewd or a complete con. I now have a $50 "gift card" which I was told was a deposit on taking samples home. I have never been charged to take home...
I have had Flooring America do work in our home two times over the past four years - once installing a carpet and once installing kitchen flooring. Both times have been very positive experiences...
It was not a positive experience at the Franklin, MA location. The salesperson was not helpful and had a sarcastic, rude attitude. I don't think she was prepared for all of our questions which...
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