I'm giving 5 stars based on the employees!!!!!! AWESOME PEOPLE!! The hotel itself was great. Clean room, nice lobby and breakfast area. Ample snacks and drinks in the lobby. But THE STAFF, OMG!...
Holiday Inn Express Andover North-Lawrence by IHG
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Check in was efficient and staff at the front desk were helpful. We were staying for a wedding and they were able to arrange for an early checkin so we could get changed. Complimentary breakfast...
Came to check in straight after a flight at 10:30 pm to the staff "letting us know there's no hot water" and asking if we still want to check in or we can find another hotel. I know the issue is...
It was about a half-hour drive from the airport to the Holiday Inn Express we had booked. This was my first Holiday Inn experience, and we were happy to finally put our IHG credit card to use and...
The front desk staff was friendly & kind. The room was spacious, quiet, and clean. The only issue was the lack of a working elevator but they placed us on the 2nd floor and offered to assist...
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