Massachusetts Mutual

Finally submitted a "Surrender document" for a life insurance policy that we regretted buying from the first day, too complicated and difficult to understand . Funny that two college graduates...

Total rackett. They take your money and depreciate it heavily. Crazy fees. Do NOT give your money to them. My mom has a Variable Life Insurance with them, put in over $18k over decades and today...

Mass Mutual LTC customer service went from poor to terrible more than a month ago. We filed a claim more than a year ago, and my wife died in July, five months ago. We are still owed significant...

We bought an annuity for our disabled brother who lives in another state for whom we have POA. MassMutual could not handle a separate mail address and a physical address. Thus bills were sent to...

Doing business with MassMutual over the course of the last 15 months could be best described as sheer torture. Since entering into contract with MassMutal with my life savings I have experienced...