Kevin D.
9/11/2025
I have the following SimpliSafe items: *This whole system is 100% reliant on Wi-Fi to function - Doorbell Issues: The app needs to have a setting that will automatically open when the bell is rang...
Simplisafe
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(177)
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294 Washington St
Boston, MA 02108
Simplisafe, based in Boston, MA, offers a range of customizable home security solutions through their online platform. Customers can build their own systems, take quizzes for personalized recommendations, and access support services for added peace of mind.
With a focus on user-friendly technology and a commitment to privacy, Simplisafe provides a variety of security products including cameras, smart locks, and video doorbells. Their dedication to customer satisfaction is evident through their comprehensive support resources and easy-to-use security dashboard.
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Reviews
1.5(177)
Loren R.
1/17/2026
Difficult of not impossible camera setup requiring tech support and or replacement Cameras. Reflective surfaces wreak havoc with the cameras. Virtual a.i. customer support. Some Indian You...
George U.
7/17/2025
One of my smoke/fire detectors went off today when cutting drywall and doing plumbing. Kimberly from Simplesafe called me immediately to ensure we were okay and was so kind and professional. The...
Mike S.
12/29/2025
terrible, do not buy! shame you can't rate below 1 all 3 of the things we ordered were wrong, base station wouldn't stop beeping, keyboard never worked: after finally getting through to a...
Jaye A.
8/15/2025
Bait & Switch I purchased the equipment, installed it, downloaded the app and then was told that I can only keep the videos if I pay the fee. This is in direct opposition to what I was told when I...
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