Zappix Inc

Zappix Inc, based in Burlington, MA, specializes in digital engagement solutions that enhance customer experiences across various industries, including healthcare, retail, and finance. Their innovative products, such as Digital Outreach, Digital Self-Service, and Digital Agent Assist, aim to reduce costs, automate workflows, and empower agents through advanced technology.

By leveraging their Visual IVR and Robotic Process Automation capabilities, Zappix enables businesses to improve customer satisfaction and operational efficiency. Their solutions facilitate seamless interactions, allowing customers to access services conveniently while optimizing agent productivity and reducing average handling times.

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