Consumers Energy

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530 W Willow St
Lansing, MI 48906
Consumers Energy provides electric and gas utility service to more than six million residents in nearly 70 counties in Michigan. The company serves several principal cities, including Battle Creek, Bay City, Cadillac, Flint, Grand Rapids, Jackson, Kalamazoo, Midland, Muskegon and Saginaw, Mich. It operates coal- and oil-fired generating plants, hydroelectric generators and combustion-turbine plants. Consumers Energy owns a nuclear facility. The utility also purchases power from several sources, such as the Midland Cogeneration Venture, the nation s first conversion of an idled nuclear plant. Its natural gas supply is enabled by major pipeline companies and producers in the United States and Canada. Fifteen natural storage fields in Michigan allow the company to economically purchase and store gas during warm months. Consumers Energy is the principal subsidiary of CMS Energy Corporation. The company maintains a location in Lansing, Mich.

Reviews

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2.014 reviews
Dick F.
8/4/2018

After a very trying and difficult month long battle with the personnel in the office of the Appliance Service Plan of Consumers' Energy, we finally have our Clothes Washer repaired! 2 different...

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Lev R.
7/16/2025

Part of an enormous tree in the house behind ours fell and took out power for half the neighborhood. I saw it fall, a neighbor saw the transformer spark. Power was restored in under ten hours....

Luka H.
10/24/2025

If I could give less than 1 star I would. Garbage company, garbage staff, would rather just go without power. Reason being, they will put random $1200 charges on your bill for no reason. I know...

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Dakota P.
8/29/2024

Kinda slow to respond but the people are kind, work efficiently and are very professional. The people who answer the phones aren't very useful tho.

Rick H.
7/11/2024

Finally got the power on. Only 24+ hrs after you said you would. Adopted the policy of, 'under state, so you can over deliver.' You guys do the opposite.

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