Purchased a piece of Delsey luggage online, and the zipper broke off two years later. I called Delsey to get it repaired under warranty, and they referred me to a list of authorized repair...
Klumpps Luggage & Leather Repair
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Klumpps Luggage & Leather Repair, established in 1897, is recognized as the premier leather and luggage repair shop in Grand Rapids, MI. With a commitment to exceptional customer service, they provide high-quality repairs for a range of top name brands, addressing issues from broken zippers to stains and tears.
Their product offerings include wallets, purses, laptop cases, and a selection of name brand luggage. Klumpps is dedicated to helping customers maintain their fine leather goods through expert advice and craftsmanship, ensuring a positive experience with every visit.
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Reviews
Terrible workmanship and the gentleman at the counter was incredibly rude. One of the worst customer experiences I've ever had.
I brought in my fairly new London Fog suitcase. The wheel was broken off while on a trip. Klumpp put a non-matching wheel on and it seemed to work okay, until I packed my suitcase. It would not...
I took a couple seat belts in to have shortened for a custom built car. It was only done with only 1 stitch line across the fold. Last time I checked seat belts had a box and an X for a secure...
I took a leather chair cushion with dog chewing damage in for repair, stated it did not need to have an exact match to the repair material, that we were going to put the chair in the rec room and...
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