Natalie M.
11/8/2017
*UPDATE* I was contacted by Customer Service who did everything they could to resolve the issue. They mentioned they will try to have more staff on-site to answer phones. Besides getting ripped...
Big Bob's Flooring Outlet
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17801 E 39th St S
Independence, MO 64055
Big Bob's Used Carpet has evolved into Big Bob's Flooring Outlet and is now more than just a First Quality Flooring Outlet Franchise business. There are currently over 50 locations nationally, providing America's customers with great value, quality products and outstanding service.
Big Bob's Flooring Outlet in Kansas City and Saint Joseph has now evolved into Big Bob's Outlet and is not just a First Quality Flooring Outlet. A huge selection of in-stock Flooring, Furniture and Mattresses are available at each of our 3 large locations.
Also at this address
Reviews
2.519 reviewsSharon M.
11/17/2025
Here is how they left my kitchen floor. (see pictures) The installer left gaps in four places that started to break away from the traffic. Apparently, the box of extra flooring they left us was...
Reggie C.
1/21/2024
Very poor install, after contacting Bob's they refused to send someone out to correct their mistake, This was for an Unused guestroom, so we didn't walk on it for many months after the install....
Almabella H.
2/25/2023
Stay away from this company, especially James, their sales rep. I called at 10am at opening, he was already on phone, waited one hour. Called again at 11:17am, James answered and said he would...
Rhonda S.
8/20/2014
We purchased carpet when they had their water damage sale. They came out, a little late, after they called us for instructions on how to get to the house. (Firs thought was, does your company use...
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