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Capacity, founded in 2017 and headquartered in St. Louis, MO, specializes in automating customer support through intelligent virtual agents and AI-driven workflows. Their platform enhances customer engagement and streamlines communication across various channels, including SMS, email, and voice, ultimately driving sales and improving customer experiences.

With a focus on reducing handle times and increasing conversions, Capacity's solutions cater to diverse industries such as banking, healthcare, and retail. The company is trusted by over 19,000 organizations, leveraging advanced analytics and automation to optimize customer interactions and operational efficiency.

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