Valerie D.
9/27/2023
Literally on hold for over 2 hours and still nothing. And the one time I did get someone, I get disconnected and have to start over again. If I could give them 0 stars I would. Absolutely...
Nelnet Inc.
(346)
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121 S 13th St Ste 301
Lincoln, NE 68508
With more than $20.3 billion in total assets, Nelnet originates in excess of $3 billion for itself and its service partners annually. Nelnet is one of the leading education and education finance companies in the United States. The company offers student loan products and services to students and schools nationwide. It provides a range of financial services and technology-based products, which include student loan origination, consolidation, lending, holding, student loan servicing, guarantee servicing and software solutions. Nelnet ranks among the nation's leaders in terms of total student loan assets under management. Approximately 35 clients use the company s software to service nearly $60 billion in student loans. Nelnet is based in Lincoln, Neb.
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Reviews
1.5346 reviews
Mitchell M.
12/16/2025
Nelnet claims to have sent written correspondence that was never received, claims to have sent emails that were never received, and claims to have made calls that were never received, nor were...
Victor E.
12/22/2025
terrible login - never make it in on the first try - usually 5 or 6. It's slow and the ui is poor.
Monica E.
5/15/2025
Terrible provider who's customer service department is intermittently available. The site needs updating and it never remembers the device I used despite asking it to remember the device for at...
Parmis -.
7/24/2025
i have to wait at least 15 minutes and now they have all these announcements you have to hear. The rep hung up on me cause he didn't like my question. I had to call again. There is no consequences...
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