We've had SEVERAL issues with Kinetics from our install. We barely had our new fiber internet installed (not even 24 hours) when it all of a sudden no longer was working. We called for assistance...
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This company is so hard to deal with. They somehow managed to lock my account so I couldn't pay my bill through the app. or through the automated system. So I have to use a live representative and...
Lincoln, Ne had a windstorm go through this August and there was a great deal of damage to power and communication lines. LES replaced several poles and transformers in a hard-to-acess area within...
Have attempted to cancel service, receive a final bill, and "a label" to return THEIR equipment. Have spoken to about 15 different agents (including supervisors) all assuring me that this will all...
Save yourself years of headache, and go with another company if you can. I've never dealt with a more problematic company. From customer service to actual service, they fail consistently....
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