I've been banking with Nevada State Bank for the past three years, and the level of customer service has consistently exceeded my expectations. From the branch manager and business banking team to...
Nevada State Bank | Downtown Summerlin Branch
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I switched from BofA after 16 years and Nevada State Bank has been a million times better. Nothing but good service and being treated like an actual person so far.
I can't figure out if the whole bank is shit or just this branch. Maybe both. The website doesn't work. The mobile app doesn't work. The call center can do anything. Go into a branch....
Terrible customer service. Just moved here from Texas and went to open up a joint Checking account. Not greeted at all and acted like we were bothering them when we asked to open an account. Not...
They will all sit and chit chat on their offices and not help the customer. Could care less if there was a line. Terrible customer service will drive to a further location for principal.
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