Brian B.
12/9/2025
Honest, fair & very qualified German car technicians. Very happy we found this independent auto repair shop.
THE FACTORY-BMW & EUROPEAN CARE SERVICES
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30 Ohm Pl
Reno, NV 89502
The Factory-BMW & European Care Services in Reno, NV, specializes in providing auto services for BMW, Mini Cooper, Mercedes, Porsche, and Sprinter vehicles. Their team of Factory-Trained Master Technicians collectively boasts over 35 years of experience exclusively working on German-engineered cars, ensuring expert care and attention to detail.
They understand the unique bond car enthusiasts have with their vehicles, particularly high-end models like BMW, and prioritize maintaining that connection by offering top-notch maintenance and repair services. From routine maintenance to intricate repairs, they aim to keep each vehicle running smoothly and efficiently, upholding its performance and style on the road.
With a focus on using Original Equipment Manufacturer (OEM) parts to optimize vehicle performance and longevity, The Factory-BMW & European Care Services sets itself apart with a niche expertise in German vehicles. Their philosophy revolves around the expertise of their factory-trained technicians, who are dedicated to keeping luxury sports vehicles in prime condition while providing peace of mind to car owners.
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Reviews
5.020 reviewsKendra D.
12/13/2025
Excellent! Such a refreshing experience for a mechanic shop. Professional, fair, patient, honest, great quality. Cleanest restrooms you'll ever see at an auto shop.
Cary
9/1/2025
I have a 2015 Mercedes-Benz that had a bad coil pack on one of the cylinders. Since one went bad, I wanted all the coil packs changed and also change the spark plugs while you have access to...
Ron S.
6/25/2025
These guys were great! After taking my BMW to another German auto shop (3 times for the same issue) I had to pull the plug and tried these guys. The other shop after not being able to fix it...
Wesley C.
6/8/2023
I was looking for an alternative (instead of the dealership) to get brakes replaced for my Mercedes GLS. I called around and I was instantly impressed by The Factory. Rick, who I spoke to, was...
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