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Brighthouse Financial

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334 Madison Ave Fl 3

Morristown, NJ 07960

+1 (800) 638-5433

http://www.brighthousefinancial.com

Brighthouse Financial, located in Morris Twp, NJ, is a leading provider of annuities and life insurance in the United States. With over 2 million annuity contracts and life insurance policies in force, they offer a range of products designed to help individuals protect their retirement savings, secure steady income, and provide long-term financial protection for their loved ones. Brighthouse Financial is proud to be a Fortune 500 company and is committed to helping individuals navigate market volatility and achieve their retirement goals.

Their product offerings include Shield Level Annuities, which provide a level of protection against market volatility while offering growth opportunities, and Brighthouse SmartCare, a hybrid life and long-term care insurance product that helps individuals plan for future long-term care costs. They also offer Shield Level Pay Plus Annuities, which help individuals determine if they will have enough income in retirement and fill any gaps. With a strong focus on customer satisfaction and financial security, Brighthouse Financial is a trusted partner for individuals looking to protect and grow their retirement savings.

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Reviews

1.058 reviews

David A.

6/13/2018

i actually do not know much about the company yet but - have wasted 30 minutes with 5 different phone numbers trying to get a live voice to help me!!!...(i am a new customer...inherited the account)

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Dakota D.

11/20/2025

They will fight you tooth and nail if you try to get money from them. I have attempted multiple times to try and get them to pay out on an annuity and they find a new way to stonewall the process...

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Helen S.

3/29/2025

The level of INCOMPETENCE is out of this world. We have wasted 3 whole days on the phone with Brighthouse getting WRONG information. One phone rep after another...... STUPID, uneducated,...

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Robert J.

11/3/2025

Worst customer services ever !!!!!! Not helpful at all. They ask you your name and tell you you are lying about your name. lol Real unprofessional.

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Jerron M.

11/4/2025

If I could give this company negative 5 stars I would. I was with Metlife before they spun off into Brighthouse Financial. One of the biggest issues I had with them was their communications....

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