Corollary to my previous post - the extra cost to retrieve the part was refunded. Carrano does care about customer service.
Carrano Air HVAC Contractors
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Very bad. They tried to nickel and dime me at every step. Also they conveniently change the scheduled appointment by giving false excuses. Save your time and money and don't hire these scumbags....
You would think that after over 11 years with the same contractor, that same contractor you paid preventive maintenance for on an HVAC system that same contractor installed, they would work with...
This is a significant review because I was friends with Steve Carrano for about 40 years and we actually socialized for a while and have stayed in touch. My heating system stopped working around...
Stay away from Carrano Air, unless you want to waste the whole day waiting for nobody to show up. Rude telephone receptionist/operator. Despite the scheduled appointment nobody had a courtesy to...
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