Let me start off by saying the employees are nice and in general have a good attitude. But their professional training leaves a lot to be desired. This morning's incident is indicative of why...
Dunkin'
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First I asked for an espresso and they gave me a cold one. And espresso is suppose to be hot not cold. Secondly I ordered a toasted bagel with cream cheese and apparently the forgot the toasted...
I don't know what's so hard about making coffee. No type of professionalism. Dunkin Donut HR is desperately hiring whoever. The two Spanish girls are so darn ditsy and don't know anything about...
Kudos to this location for A) Having a drive thru, and B) Keeping it moving. There's never a wait here. In and out.
So either you guys just really don't care or are not the brightest when it comes to talking about customers on the clock. There wasn't a wait when I pulled up to Dunkin but I'm asking the intercom...
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