Home Service Network

I was worried reading these reviews, but I had a very smooth experience. Samsung's phone customer service was top notch when I called and they covered the TV repairs under warranty. They told me...

The absolute worst. 1 star is 1 too many. They texted 5 times prior to the appointment. The appointment day came and went, and nothing. No call, no text, no email. Nothing. Samsung is going to go...

These guys never answer their phone fast enough. Expect to be on hold for at least 20 minutes before they answer if at all. I've been disconnected while on hold many times. They sent out someone...

I strongly urge you NOT to buy Samsung refrigerators due to our experience with their lack of support and honoring of warranties from Home Service Network, Inc. (HSN) of Carlstadt, N.J., who...

Apparently Samsung uses this terrible company to fix their appliances. They don't honor their appointments. And I when I tried calling, I was on hold for 15 minutes before being hung up on....