Jersey Central Power & Light

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101 Crawfords Corner Rd
Holmdel, NJ 07733
+1 (800) 662-3115
https://www.firstenergycorp.com

Jersey Central Power & Light, located in Holmdel, NJ, is a leading electric utility company serving over 1.1 million customers in central and northern New Jersey. With a commitment to providing reliable and efficient power, they offer a range of services including bill payment options, outage reporting, and energy-saving tips. Dedicated to customer satisfaction, Jersey Central Power & Light strives to meet the needs of their community while ensuring the safety and well-being of their customers.

As a trusted provider of electricity, Jersey Central Power & Light is known for their efforts in protecting New Jersey's wildlife through biodiversity initiatives. Their power restoration efforts during winter storms and prompt response to outages demonstrate their commitment to keeping customers connected. With a focus on sustainability, they also provide information on electric vehicles and offer bill assistance programs to support those in need. Jersey Central Power & Light is a reliable and customer-oriented utility company, dedicated to serving the energy needs of their community.

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Reviews

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1.526 reviews
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Laura J.
12/4/2024

Raffaella, in marketing, assisted in an oil to gas conversion process, from the beginning of our journey til the end. I can't say enough about her thoughtfulness and knowledge. She made the...

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Mamin 4.
10/9/2025

Worst customer service for any utilities company out there. There average wait time on phone is more than 30-60 min. any time of the day. They call you back and then put you on hold and again put...

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Mike L.
11/17/2025

JCP & L customer service is an absolute disaster! Trying to reach a live person feels like entering a black hole where time-and your patience-goes to die. The hols times are so long you could...

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Denise F.
1/27/2025

I pay my bill, incrementally throughout the month, and the total due prior to the due date. Now JCP&L will add .50 to your bill for every payment made. This is ridiculous. This is what I get in...

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Suzette Z.
1/14/2025

I attempted to pay my bill today & was suddenly thrown on to a '3rd party' site that will add .50 to your bill for using it. This is ridiculous. They're saying if you 'allow them to take your...

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