Got here to exchange my old non-compatible extenders with new ones. The rep at the store seemed sharp and focused just about work and not care for any pleasantries. She just answered to my...
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Spent 2 plus hours trying to establish a user id/password for a 2nd account at a different location. Both accounts are in same name but in two different towns. Talked to 5 different departments...
This Co. has lousy Csr service, and the worst dvrs of any cable company that I have ever dealt with. I have had 5 different DVR's, and have had the same problems with every one of them. When...
They could stop engaging in unethical practices like wanting to charge me more for a lower service option and not being able to clearly explain why other than saying I would be "losing my...
Employee MJE needs an attitude check. I've worked in customer service for years and would never treat someone the way she did. Her colleague (who I assumed was a supervisor on duty) said nothing...
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