I've been going to this PGA store since the summer. I like the layout and items in the store. The staff is always friendly and helpful. I've brought my irons set here to get re-gripped...they did...
PGA TOUR Superstore East Hanover
(19)
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Just a terrible customer service experience. I came in with my two boys. We were looking for a set of clubs. We had hit some in different places. I wanted him to hit the set of clubs he wanted...
Initially, I just wanted to get a driver fitting. Mistakenly, I arrived at the location an hour late. The fitter (Dustin) was finishing up with another customer. Even though I was an hour late, he...
Got my irons regripped, even though they said they'd contact me when they would be done, they never did, I contacted them myself. Then upon receiving them, the box and also grips still had residue...
I called both the East Hanover and Paramus locations on a Thursday afternoon trying to get a fitting appointment. Both were unprofessional and hung up on me without answering all my questions. The...
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