REI Recreational Equipment

Went in, salespeople solid for pickup and at the cashier, or asking if I needed help multiple times as I walked through the store. People like to work here, it seems. Changing rooms are buzz for a...

Interesting visits.Years ago I went to the store and the staff were no where to be seen. Recently I returned, I was in to SHOP! :). A staff did ask if they could help me but they just had other...

Unpleasant shopping experience Most employees here are nice, but one lady (55-65 years old) looked unhappy and was not helpful. I did not ask any help so I left without buying anything.

I go to REI perhaps once every five years, and it's usually because they have something I can't find at an outdoors place that's much closer to me. While the merchandise is often pricey, if I can...

I ordered a backpack online. The purchase was a gift. My daughter wanted a different backpack. I sent the backpack back for a return. I received an email 3 days later saying they received my...