Pretty bad pick-up experience here. What should've been quick took over an hour. I got a text that I could check-out online and skip the line - so, when we arrived we saw a sign that said if...
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We are Hertz President Circle members and travel quite a bit. I have never had a worse experience. Car was reserved. No president Circle pick up available because of being short staffed. Waited...
I am writing to express my frustration with the continued lack of service at the Gold Member kiosk at my home airport location. Over the past month, I have rented from Hertz three separate times,...
We rented an SUV in Buffalo to drive into Canada and then back to New York and Pennsylvania. The car reeked. It smelled like a mix of cigarettes and industrial chemicals. I tried cracking open...
What is going on Hertz? This location after years of terrible reviews still doesn't have a Gold Members get your keys and go. I'm an hour into this wait and there are people waiting around me for...
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