Albany Greyhound

So good and so beautiful it's clean and perfect for my children I go here like 2 times a week

I'd give the bus trip itself three stars. No advertised wifi, assigned seating is ignored until it's a problem for someone, then it's still ignored, old beat up upholstery, driver clearly at wit's...

the albany bus terminal is the most disgusting place on earth. the greyhound trip from Montreal to NYC is otherwise lovely except for the fact they make us wait in this awful building for 30...

Disorganized and chaotic. Came here to transfer from an Oneonta bus to NYC. The line for the NYC bus went from one end of the Trailways stop to the other and looped around. The Trailways people...

Worst customer service ever! I gave them one star because it's not possible to give them a zero.