Stephanie S.
5/19/2023
Terrible experience trying to get a new laptop set up. Was told it would take an hour or two and that someone would call to let me know it was ready for pickup. I went home and waited for a call....
Best Buy - New York
$$
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(309)
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60 W 23rd St
New York, NY 10010
Best Buy is a leading retailer in consumer electronics, offering a diverse range of products and services including electronics, appliances, and mobile devices across the United States. With over 1,000 locations, the company provides convenience through services like in-store pickup, shipping delivery, and trade-in programs.
In addition to its extensive product offerings, Best Buy promotes customer loyalty through My Best Buy memberships, which provide exclusive rewards, points, and member offers. The company is committed to corporate responsibility and sustainability, aligning its operations with environmentally friendly practices.
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Reviews
2.0(309)
Al H.
1/19/2026
Got a terrific buy of 43" Smart TV for approximately $180.00 last week online. I also contracted for 2-year Geek Squad. Television was delivered to my building lobby this past weekend but when I...
Kevin M.
1/8/2026
Hands down one of the worst retail experiences I have had in New York. On January 6, 2026 I attempted to return an unactivated iPhone 15 purchased on December 12, 2025. The receipt clearly states...
Brenda M.
1/15/2026
Please do not shop at Best Buy for anything. They just ripped me off for $446.38. I had hoped that when they went bankrupt, they would come back with an eye on serving their customers. That has...
Troy L.
7/5/2025
Worst customer experience at this store. Every Best Buy associate I tried to talk with runs away from you like they are busy. Store was empty. All their staff are chatting but when they see you...
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