CASELLA WASTE SERVICES

Things have been going pretty well lately I hope I don't jinx it. The only reason I gave them 3 stars and not 5 is because for a long while they would skip my house. Sometimes I got a reason why...

The worst customer service ever. 1 star is too many. No trash pickup for 2 months. We call. They have a script that goes like this: I see you have called before. I will have someone call you...

Casella never picked up the trash today July 22, 2025 and I've paid my bill for a full yr. I tried calling the office 5 times only to be put on hold for over 20 min. each time.

These people are crooks and so disorganized! After my bill being triple in less than a few years I decided to let them go. It took them several months to pick up totes. After they picked them up...

If I could give them zero stars, I would. Get another garbage service if you can. Last week they made at least 4 mistakes handling my account and garbage service resulting in them not picking my...