Chase Bank

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13201 14th Ave
College Point, NY 11356
Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.

Reviews

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2.510 reviews
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Susie C.
4/6/2020

I usually have a good experience here. Tellers and client services are friendly and even make an effort to remember your name for a personal feel. Chase customer service via phone is a whole other...

Jess L.
2/7/2020

Terrible customer service and unreliable. After the experience I had, it's no wonder the bank is always empty whenever I go in despite having so many employees. My friend (J) and I went in to get...

Terry R.
12/6/2021

This particular branch is actually pretty good. But Chase OnLine and Customer Service is a total disaster. You can never get through, they keep you on hold forever and then disconnect you. I...

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Evita B.
11/10/2020

Came in to the bank to collect documents needed for a closing. It was around 4pm. There was not 1 person at the teller's station and when I called hello someone said they were coming and took...

Wendy G.
2/19/2019

I agree with all these reviews. This is by far the worst bank ever. They refused to provide me with a copy of proof of funds a few months back. They have a notary but the notary can not act as a...

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