Benjamin M.
5/2/2019
I have been here twice for service work since my last review. Both times they were helpful and friendly to deal with. Once, I didn't even have my warranty paperwork but they looked me up in their...
Kay Jewelers
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(4)
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131 Colonie Ctr
Albany, NY 12205
KAY Jewelers in Albany, NY, part of a nationwide chain with over 1,100 stores, offers a wide selection of fine jewelry including engagement rings, wedding bands, diamonds, gemstones, gold, and watches. Their knowledgeable jewelry consultants provide a superior shopping experience both in-store and online, assisting customers with finding the perfect piece for any occasion.
With services such as jewelry maintenance and repair, custom special orders, diamond upgrades, gold exchange, and appraisals, KAY Jewelers is dedicated to helping customers keep their treasured pieces sparkling for a lifetime. They also offer financing options to make it easier for customers to purchase the jewelry they love while staying within their budget.
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Reviews
2.04 reviews. B.
2/17/2024
Went here today and had a bad experience. Staff couldn't locate insurance on jewelry although it was already pulled up on their computer, not sure how this really happened. The service was so bad,...
Justin I.
9/3/2018
Worst jewelry store and customer service I've ever had. Was trying to talk my girlfriend out of buying jewelry that she loved. Saying idk why you would want a stone like that it's softer than a...
Lulu L.
11/16/2020
So I have never had a good experience here. They sized my ring wrong , they are very pushy.and don't know how to talk to customers. When the lady was giving me my ring she put it on the counter....
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