Kay Jewelers

There were 4 or 5 employees in the store on a Saturday afternoon. We were not greeted upon entering. They were busy, but it's not an excuse to ignore customers. Every customer is a possible sale...

Not this particular Kay's, but Kays in general. Very unhappy. We finished paying off our wedding rings, but kept the card open for future gifts. Christmas Eve (1-2 years later) we get a...

Worst experience ever to get a repair done.. The staff is clueless and useless and not knowledgeable.. Go somewhere else

horrible horrible horrible. My diamond for my engagement ring was set in a setting that is a designer flaw. It's a princess cut stone. There should be prongs on each corner shaped like a V....

absolutely terrible - 2 hour drive one way for $140 refund by canceling a layaway - I go to cancel layaway they tell me they can't refund me a measley $140 cuz they have no money and to come back...