Long Island Hardware

Customer service rep is very knowledgeable and helpful. Recently purchased a chain for a chainsaw here. They had tons of varying merchandise, and specific tool accessories that I could not find...

I used to think this place was the best and if you wander around the store the sheer diversity of products is outstanding. BUT, twice now I have spoken to the guy behind the "Customer Help"...

This place is great! I'm so happy a friend recommended it for heavy duty gloves I had been looking for in my size. They had it all-hardware and so many other items that are just basic helpful...

Went into LI Hardware to get a non-slip rug pad. Showed one salesperson a picture and he said said he knew nothing about them and walked off. So I went to one of the cashiers who shrugged and...

Brutally bad customer service. I don't know why the entire staff...including the store manager...is so miserable. But how does taking it out on the customers help? Not to mention they are...