Longchamp at Macy's

I'm kind of hit or miss when it comes to Longchamp's bags. I own one that I really love because it has a cool logo but overall I find the brand......well kind of bland. As for the store itself, I...

Service is great!! I've been to this location 3 times and Dusmane is always so welcoming and helpful. I came in for a bag repair and they helped me right away. They have a broad selection and I...

If you're just looking to buy a bag, this is probably a fine place to do that. My experience was purely customer service, since I brought a bag in for corner repair under the bag's lifetime...

The other Yelp reviews are right - the sales associates here are smug, rude, and entirely unhelpful. I went to make a return today (the item itself was still in the shopping bag, wrapped, sealed,...

Customer service is the worst here! How is it okay for a brand like Longchamp to have sales people that don't even reply when you greet them? Kristina was very rude and unprofessional last week...