Kris D.
12/16/2025
As many have noted, the shipping and response from customer service is abysmal. I ordered my item in the middle of November and kept getting the runaround about shipping from customer service...
Naadam
Permanently closed
(37)
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392 Bleecker St
New York, NY 10014
Naadam is a New York-based brand that specializes in providing luxurious cashmere clothing for both men and women. With a focus on sustainability and quality, Naadam offers a wide range of cashmere essentials, from sweaters and jackets to accessories and shoes, all made from the finest materials.
Known for their incredibly soft and cozy products, Naadam is dedicated to creating a comfortable and stylish winter wardrobe. Whether you're looking for lightweight cashmere for everyday wear or indulging in their luxe cashmere collection, Naadam has everything you need to stay warm and fashionable during the colder months.
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Reviews
1.5(37)
Catherine B.
1/9/2026
This is for online service, not the particular store. Do not order a Naadam sweater as a Christmas gift. I ordered December 3, items which were in stock and would ship in 3 to seven business days....
Maggie S.
12/11/2025
The WORST customer service EVER. Ordered items two weeks ago; said they would ship in 3 - 7 business days. They have not. Have been asking their "customer service rep" over email for a refund...
May L.
12/20/2025
Item was promised to be delivered quickly. Instead they waited eight days just to ship it! Will arrive after I've left for the Christmas holidays and be stolen from The porch now I read the...
Anne S.
12/18/2025
ordered 2 months ago. Their Phone number is no longer working! Poor customer service . 6+ weeks no notice of sending anything out for me. At least a reply would be considered acceptable
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