New York Replacement Parts

I have had two experiences with NYRP. Both were replacing orders online. Even though they stated things would take 8-10 days to ship, they were put in the mail the same day I placed the order....

Yes, they have a lot of parts. But basically it's a final sale situation. Good luck getting them to replace a faulty part.

Was able to order hard to find aqua brass valves and thermostatic cartridge. They were on backorder but I still received them in a timely manner. Great mail order experience.

Recommended wrong part and then refused to credit me as I had tried it. Was not my fault. No more business with them

So after buying three aftermarket cartridges on Amazon to replace Rohl Natuzzi and sending them all back when possible, NYRP had cold clockwise OEM piece for a great price- well below others. Was...